I called Install Pros yesterday because I was having issues with my new multi-zone receiver. They came out the same day and come to find out the receiver was bad, so I took it back to best buy and sent them a text at 6pm and got a very quick response that he was just finishing up a job close to me and could come out tonight. They came that night re-wired, setup and tested everything to make sure everything was working properly. I would highly recommend Install Pros, great service, reliable, honest and excellent work.